Privacy Policy

Privacy Notice

Last updated 18th October 2025

1. Introduction

B&M Technologies Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website bm-technologies.co.uk, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

2. Who We Are

Legal name: B&M Technologies Ltd

Registered address: 109 Dale Street, Rochdale, OL16 3NW

Email: info@bm-technologies.co.uk

Data Protection Officer: James Bannon – james@bm-technologies.co.uk

3. What Data We Collect

We may collect and process the following information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

b. Technical Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website

c. Communication Data

  • Information from emails, contact forms, or support requests

d. Service Data

  • Account and login details (where applicable)
  • Payment and billing information (processed securely through third-party providers)

4. How We Collect Data

We collect data in the following ways:

  • When you complete a contact or enquiry form
  • When you email or call us
  • When you subscribe to newsletters or updates
  • Automatically through cookies and analytics tools

5. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries or support requests
  • Provide IT, cybersecurity, and related services
  • Manage our relationship with you (billing, contracts, renewals)
  • Improve our website and customer experience
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

We will not sell, rent, or share your data with third parties for their own marketing purposes.

6. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contract: to deliver products or services you have requested
  • Consent: where you have given clear consent for processing (e.g., marketing)
  • Legal obligation: to comply with UK laws and regulations
  • Legitimate interest: for business operations, fraud prevention, and service improvement

7. How We Share Your Data

We may share your data with:

  • Trusted service providers (e.g., cloud hosting, payment processors, email providers)
  • Professional advisers (e.g., accountants, legal representatives)
  • Regulators or law enforcement, where legally required

All third parties are required to respect your data and only process it according to our instructions.

8. Data Retention

We keep your data only for as long as necessary for the purposes outlined above or to meet legal, accounting, or reporting obligations.

When no longer needed, data is securely deleted or anonymised.

9. International Transfers

We primarily store and process data within the UK.

If any data is transferred outside the UK (for example, through Microsoft 365 or other service providers), we ensure that suitable safeguards (such as Standard Contractual Clauses) are in place.

10. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to processing or withdraw consent
  • Request restriction of processing
  • Request data portability

To exercise your rights, contact James Bannon at james@bm-technologies.co.uk.

If you are not satisfied with our response, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

11. Cookies

Our website uses cookies to improve your experience.

You can choose to accept or reject cookies through your browser settings.

For more information, please see our Cookie Policy.

12. Data Security

We use appropriate technical and organisational measures to protect your data, including:

  • Encryption and secure transmission (SSL)
  • Access controls and authentication
  • Regular security reviews and updates

Despite these measures, no system is completely secure. We take data protection seriously and respond promptly to any potential incidents.

13. Updates to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website.

We encourage you to review it regularly.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Data Protection Officer

James Bannon

Email: james@bm-technologies.co.uk

Address: 109 Dale Street, Rochdale, OL16 3NW