The problem: A start-up had moved quickly from an idea to a growing team. Personal accounts, one-off software subscriptions and informal file sharing had helped initially, but were becoming a security and ownership risk.
How we identified it
We reviewed how the team communicated, stored work, managed passwords and added new people. The priority was to establish business ownership and sensible controls without introducing complexity the team did not need.
What we did
- Set up business-owned Microsoft 365 identities and shared resources.
- Introduced MFA and straightforward access policies.
- Centralised files and clarified ownership.
- Created a repeatable new-starter setup.
- Produced a practical technology roadmap aligned to growth.
The outcome
The business gained a professional, secure foundation that could grow with the team. New starters became easier to onboard and critical information no longer depended on personal accounts.