The work
The problem: A large organisation had an experienced internal IT team but needed additional capacity for a security improvement programme spanning identities, devices and third-party access.
How we identified it
We worked with internal stakeholders to separate day-to-day responsibilities from project work, identify the highest-risk gaps and understand dependencies with existing suppliers and systems.
What we did
- Agreed clear ownership and escalation routes.
- Reviewed privileged access and third-party accounts.
- Supported staged security policy improvements.
- Documented decisions, exceptions and recovery steps.
- Transferred knowledge to the internal team throughout delivery.
The outcome
The organisation improved its security position without displacing its internal team or interrupting core operations. Responsibilities became clearer and the internal team retained the knowledge needed to manage the environment.