The problem: A charity was paying for a mixture of licences and support arrangements while staff relied on ageing devices and inconsistent security. The organisation needed to improve reliability without diverting funds from frontline work.
How we identified it
We reviewed active users, Microsoft eligibility, device condition, security controls and the real needs of staff and volunteers. Some costs could be reduced immediately while other improvements needed prioritising over time.
What we did
- Matched licences to active roles and available charity programmes.
- Removed unused subscriptions and accounts.
- Strengthened MFA and administrator protection.
- Prioritised device replacement by risk and working need.
- Created a phased plan with clear costs and responsibilities.
The outcome
The charity reduced avoidable spend, strengthened its account security and gained a realistic improvement plan that protected both its people and its budget.